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I tired to be calm and not get upset . But I had a recurring charge going to my credit card and I was told it would be self payment . Not auto Bill. So I look at my card and saw I had been charged twice n one month . Then I call this number I saw on the bill in she...
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1.0
I didn't like
  • Auto payment
  • Cancellation process
#857181
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After haveing knee replacement surgery in Feb2015. i desided to join riviera to help with rehab in Aug2015 ,found out that i had two pinch nerves in my back.so in the end of Aug i cancel my membership until i was able to go back ,so i emailed the company ,they said...
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Anonymous
Janelle

Did you Ever get this resolved. I have almost the exact same issue. I'm In pace, FL. Same gym!

#764773
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Please stay away from Riveria fitness and there billing company paramount accept, unless you want to get scammed. I'm so upset about what has happened to me I can't stand it, well here I go. We purchased a two year contract with Riveria fitness 2011, for daughters...
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1.0
Tanner, Alabama
#689775
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Was given a 1 wk free pass to check out the gym. On my 1st visit was granted passage into the gym with no questions. My second visit was met with a bit of bullying as I did not wish to enter my home address as I am on a visitors pass and don't want my personal...
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1.0
I didn't like
  • Customer service
#639547
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I was a member for 2 years and not once was there any equipment updated.when my contract was up I sent an email to have my contract cancelled as I was instructed to and of course they never did.i was charged 5 months after cancelling and was not going.overall it was...
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#361760
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I was a member of LADIES RIVIERA FITNESS whose billing was done by PARAMOUNT ACCEPTANCE.  RIVIERA failed to notify me that thier gym would be closing (I was later informed that they knew this before I joined)  They lied and told all of thier members that they...
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Anonymous
Anonymous

I agree to all these it's 6/06/2016 been to Riviera gym in Athens, huntsville ,al.few years ago. last gym work out anytime is month to month and is hard to get out of , they ...

#78805
Reply to reviews

Riviera Fitness - Kept taking money out of my account after my year was finish

Riviera Fitness
#1134755
Kept taking money out of my account. When my contract was over
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Riviera Fitness - Horrible Processes

Riviera Fitness
#1094479
2.2
Details
Charged $25 to cancel after being a customer for 3+ years. Cancellation has to be emailed as a notice within 30 days of supposed cancellation date. Still being charged until they actually respond. Awful cancellation process!!! This is a committment fee Riviera!!!!
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Additional Fees
Billing Practices
Cleanliness
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Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
Location
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Value for money
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Riviera Fitness Personal Trainer Review

Riviera Fitness
#921641
3.5
Details
I personally had and have good expieriences at riviera. I have a personal trainor name theresa and she is awesome Flexible schedule she responds to my text message immediately and she is reliable..theresa pushes me and encourage me to keep going on
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Short Review on July 29, 2016

Riviera Fitness
#890775
1.0
Details
They are a ripoff. Make sure you read the fine print. They say no contract but you still have to pay a fee to cancel the payments from being debt and give a 30 day notice
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Riviera Fitness Customer Care Review

Riviera Fitness
#854663
1.0
Details
Stay away from rivera fitness staff and managenent lied to my face.
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Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Staff

Positive Experience Review

Riviera Fitness
#571956
I love Rivierafitness. Great atmosphere, great staff, and awesome up to date equipment
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