French Riviera Spa
French Riviera Spa Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
French Riviera Spa has 1.7 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Call me".
Most users want French Riviera Spa to offer a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
French Riviera Spa has 1.7 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Call me".
Most users want French Riviera Spa to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews
Cancel
Preferred solution: Full refund
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Verified Reviewer | Birmingham, AlabamaI was charge for a payment this month my membership is cancel
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Walton Beach, FloridaLack of new equipment
Good evening, I have been a proud member of Riviera Fitness in Crestview, Florida for the last 6 years. Just recently, most of the free weight equipment has been removed to make room for the new equipment that was due to arrive last November.
So far, some new machines and incline bench have arrived and are in place, but still nothing on the rest, the room is damn near empty. The flat benches were supposed to have arrived in mid-November but here we are, soon to be January 2020 and still nothing. The owner just gave me a lame excuse that something went wrong with the order and the new LifeFitness equipment haven't left the manufacturing facility in Europe. Gee, maybe she should have left the old free weights in place until the new ones arrived and maybe purchased equipment MADE IN THE U.S.A.
instead of selling out to another country! There is absolutely no excuse for this and I would like an answer as soon as humanly possible.
The individual that owns the place doesn't seem to care about her members and their needs, all she cares about is the money. I'm going to give her until January 31st, 2020 or I'm cancelling my membership, yes I'll pay the fees, I don't care and if this person doesn't care enough to run this gym, then people are going to flee.
Thank you, Chad
Preferred solution: Let the company propose a solution
Auto pay?
Preferred solution: Cancel this month's auto pay out of work corona virus
User's recommendation: Call me
Cancel my membership
Refund promised and not delivered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Tuscaloosa, AlabamaTerrible service and Scam
My experience with this gym has been terrible. It all started late November 2018, when I changed from one location to one closer to where I live.
I was paying $15 per month for my membership at Rivfitness. But when I changed to a different location my account went up to $25 per month on December 11, 2018. I spoke with the gym manager and he said he would call Paramount to make sure I get the difference owed. THAT NEVER HAPPENED!
He said it would to a few days and because it was the week of New year's, it would take longer. So, on my next visit after New year's I checked my bank account and there was no reimbursement. I spoke to the manager again and he gave me the number to Paramount. When I called I was directed by phone to three different employees who said they would look into my account and see what the issue was and that they would call me back.
I never got a call back from Paramount. Days later I was charged another $25 for January 2019. So, talk with the manager again and he had a bad attitude and asked if I just wanted to CANCEL my membership. Due to being fed up, I said "YES." That was my last day.
Now it is February 2019 and I am still being charged another $25!
I would not recommend anyone go to this gym anymore. I feel like I was just a number and have been brushed asside and taken advantage of.
Membership
Cancel membership
Won't answer letter about cancelling membership due to cancer treatments
Can't cancel gym membership-Crestview FL
Preferred solution: Let the company propose a solution
No Service
Don't sign up!
Unemployment Expert Tips
Crooks!!!
Have been trying to cancel a membership for over 6 months. I’ve followed all the rules, sent the cancellation email 6 times and they keep lying saying they are not getting them.
They continue to charge my account. I am a college student and not in town to use the membership.
These people are crooks and liars. I will never go back to them or send anyone their way!!!
My Attorney is on it.
Kept taking money out of my account after my year was finish
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THEY LURE YOU IN WITH GOOD TALK AND AS SOON AS YOU TRY TO CANCEL, YOU HAVE TO PAY CANCELLATION FEE, PLUS $20.00 FOR THE NEXT MONTH EVEN IF YOU CANCEL ON THE PAYMENT DAY THEY ALREADY TOOK MONEY OUT YOUR ACCOUNT. THEY TELL YOU TO EMAIL WRITTEN CANCELLATION TO THERE EMAIL, BUT MINE CAME BACK SAID THERIE MAILBOX WAS FULL AND YOU STILL CANT GET NO SATISFACTION.
RUN AWAY FROM RIVIERA GYM, THYE TRY TO HOLD YOU HOSTAGE AND GET YOUR MONEY EVERY MONTH EVEN THOUGH YOU BE TRYING TO CANCEL. :(